General Guidance
All these links are to guides and documents I have either written or have sourced from other lovely people. They have all been helpful resources for social media surgeries and other workshops.
All guides are free to download, although you may need to register for some or create an account (e.g. Slideshare) to access others.
Here’s the link to my Slideshare account of talks and presentations. It probably includes slides from the workshop you have recently attended (if I’ve uploaded them quickly enough!). Many of the downloadable guides (and more) can be found on my Scribd account here.
Note – these are all listed under Creative Commons licences, so you are OK to use and share, but not to sell or change authorship (check individual documents).
Social Media Statistics – Some numbers for presentations and talks
I will be building this list if I see any more useful sites in e-mails or on Twitter. I’ve hopefully indicated the scope of these links, date produced and if they are UK or global numbers.
- http://www.rosemcgrory.co.uk/2014/01/08/infographic-the-state-of-social-media-in-2013/ (Global, All Sectors , Dec 2013)
- http://www.rosemcgrory.co.uk/2014/01/06/uk-social-media-statistics-for-2014/ (UK, All Sectors, Jan 2014)
My Handy Crib Sheet of Social Media Tools
- http://www.scribd.com/doc/70583650/Social-Media-Crib-Sheet (updated March 2013)
Guidelines for Social Media Use
- http://www.scribd.com/doc/53937026/Social-Media-Guidelines
- http://socialmedia.mayoclinic.org/2012/04/05/a-twelve-word-social-media-policy/
- http://www.tnt.com/corporate/en/site/home/about_us/our_business/social_media_guidelines.html
All about Social Media Surgeries
- http://www.scribd.com/doc/70581987/What-is-a-Social-Media-Surgery – How to run a social media surgery
- http://www.scribd.com/doc/175965166/About-a-Social-Media-Surgery-in-the-Voluntary-Sector – A case study from the VCS
- http://www.youtube.com/watch?v=6_xf_Y37yNQ – Video interview with ‘patients’ and ‘surgeons’ at the Nottingham CVS Surgery
Guides and resources that give an overview of Social Media
- http://knowhownonprofit.org/how-to/how-to-get-started-with-social-media
- http://www.slideshare.net/CharityComms/charitycomms-guide-to-social-media-part-1
- http://www.sounddelivery.org.uk/getting-started-with-social-media/
- http://www.freshexpressions.org.uk/sites/default/files/communicationadvice.pdf (1.07MB PDF) – Social Media & Communication for Churches & Communities
Social Media Planning / Posting / Strategy / Safety Guides
- http://www.scribd.com/doc/53937329/Social-Media-Planning-Guide – A simple step by step guide to planning use of Social Media
- http://www.idealware.org/reports/nonprofit-social-media-decision-guide – A ‘Must Read’ social media planning guide
- http://www.idealware.org/reports/nonprofit-social-media-policy-workbook – Work book for developing a social media policy
- http://topnonprofits.com/posting-guide/ – A great one page crib sheet listing social media posting, hints & tips – a strategy
- http://socialmediagovernance.com/policies.php – Lots of Social Media Polices!
- http://www.childrenandyouth.org.uk/worker/best-practice/new-social-media-guidelines/ – Guidelines for Parents, Young People’s Workers and for Young People
Websites that list many websites together or link to multiple guides
- http://www.scribd.com/watfordgap/shelf – All my other on-line guides and the old ICT Hub guides
- http://resources.mediatrust.org/microsite/allourstories – Social Media, Audio, Photos & Film making
- http://www.communityhowto.com – websites for the community – recommended by the community
- http://kindofdigital.com/useful-stuff/quick-guides/ – One page summaries of social media websites
- http://www.slideshare.net/drbexl/documents – lots of two page account set up guides (academic background)
- http://podnosh.com/blog/2009/07/25/social-media-help-support-for-local-groups-blogging/ – Guides from Nick Booth (@podnosh)
- http://www.socialbrite.org/sharing-center/ – Lots of links to Social Media Guides & Policies
- http://www.grovo.com/ – collection of video tutorials
- http://www.scribd.com/collections/3474752/Setting-up-accounts
These next sections are some links i’ve found to individual social media websites
Eventbrite
- http://www.scribd.com/doc/90890918/Eventbrite-Getting-Started
- http://nptechuk.blogspot.co.uk/ Link to Embedded event form on Blogger
- http://kindofdigital.com/wp-content/uploads/2012/05/facebook.pdf
- http://www.slideshare.net/GlobalGiving/facebook-guide-for-nonprofits – Guide for charities
- Learning Pool – Getting Started with Facebook Pages Guide
- Facebook Pages – Guide by Facebook
- Pages for NonProfits by Facebook
Flickr
Google +
- http://www.learningpool.com/google-ebook/ (Free download, e-mail registration required)
- http://services.google.com/fh/files/misc/finalgoogleplus-fornonprofits.pdf (Best Practice for Non Profits)
Google Drive
MailChimp
- http://mailchimp.com/resources/guides/mailchimp-for-nonprofits/ (MailChimp for Charities / NonProfits)
- http://mailchimp.com/resources/guides/getting-started-with-mailchimp/ (Getting started with MailChimp)
Ning
RSS
SurveyMonkey
- http://help.surveymonkey.com/servlet/servlet.FileDownload?file=01530000002g4i7 (Official User Guide)
- http://www.surreycc.gov.uk/__data/assets/pdf_file/0004/173479/How-to-use-Survey-Monkey.pdf (Easy to follow guide)
- http://kindofdigital.com/wp-content/uploads/2012/05/twitter.pdf
- Learning Pool – Getting Started with Twitter Guide
WordPress – Getting Started Guide and links to resources by others
- http://www.scribd.com/doc/172982970/Wordpress-Short-Doc – Step By Step Guide
- http://www.scribd.com/doc/172982974/WordPress-COM-vs-ORG
- http://www.scribd.com/doc/172982982/Wordpress-Roles-and-Capabilities
- http://www.scribd.com/doc/172982976/Wordpress-com-Shortcodes
- http://talkaboutlocal.org.uk/quick-start/ – Lots of WordPress goodness from the Talk About Local team
- http://kindofdigital.com/wp-content/uploads/2012/05/blogging.pdf
- http://www.slideshare.net/drbexl/blogging-with-wordpress-for-odhe-jan-13 (How to set up a WordPress site)
- Examples http://ntdc.org.uk/ (a charity) and http://bridgestreetmethodistchurchmansfield.org/ (a church)
Yammer
- http://www.scribd.com/doc/90889990/Yammer-Getting-Started
- http://www.scribd.com/doc/172980982/Yammer-Desktop-Guide-GENERIC
YouTube
- http://www.youtube.com/yt/advertise/medias/pdfs/playbook-for-good.pdf (Youtube for charities – applies to UK Charities too)
Documents